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Distributors, sales representatives and resellers

Fraud investigations across distribution and reseller channels

Your network of distributors, sales representatives and resellers connects your company to end customers. Discrepancies in discounts, commissions, product destinations or brand use require an understanding of what happened in the channel. Baruch examines transactions, documents and relationships to inform commercial decisions and improve the relevant processes.

PRACTICAL APPLICATIONS

From the situation to investigation deliverables.

See which facts need clarification, the relevant services and the deliverable associated with each one.

SITUATION 01

A discount granted for a sale that cannot be confirmed

A reseller requests special terms for a specific customer, but the products go elsewhere and the named buyer does not recognise the transaction. The company needs to check the information used for approval, the resale chain and possible connections to whoever authorised the benefit.

Related deliverables

  • A map of resellers, buyers and identified connections, with verification of the information submitted to obtain the discount.

    Delivered throughThird Party Investigation
  • A timeline of orders, approvals, invoicing and documented product destinations, with discrepancies and next steps.

    Delivered throughFraud Investigations
Decision supported

Assess the commercial relationship and possible contractual measures, and review discount criteria and evidence of sale.

SITUATION 02

Suspicious products are sold under the brand's name

Customers report differences in products sold by shops and profiles presenting themselves as part of the network. Authenticity, origin and permission to use the brand are in question. The investigation needs to document physical and digital offers and examine commercial connections between sellers.

Related deliverables

  • A map of examined offers and brand uses, with records of outlets, profiles and suspicious products.

    Delivered throughBrand Protection
  • A report on sellers and identified commercial connections, with documents supporting analysis of origin and links to the network.

    Delivered throughThird Party Investigation
Decision supported

Prioritise incidents and support commercial, legal or platform-related measures, distinguishing concerns from confirmed facts.

Other signals worth investigating

  • Commissions or trade marketing funds requested with inconsistent evidence or for activities that never occurred.
  • Brand misuse in shops, profiles or advertisements that appear to belong to the authorised network.

Illustrative situations, not client cases. Solutions and deliverables depend on the need, available information and agreed scope.

Describe the situation and the decision you need to make.

Talk to our specialists

REFERENCES

Sources to understand the risks.

Reference publications on the schemes and risks described in the examples.

Contact Baruch

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Baruch · Physical and cyber fraud

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