Sales and commissions without matching delivery
Contracts recorded as completed trigger commissions, but customers do not confirm the purchase or implementation never occurred. The company needs to compare proposals, acceptance, billing and service use, and investigate possible arrangements between staff and commercial partners.
Solutions that may help
Related deliverables
A map of discrepancies across contracts, acceptance, delivery, billing and commissions, with a timeline of the transactions reviewed.
Delivered throughFraud InvestigationsA report on examined approvals and conduct, with interviews and records linked to commercial policies.
Delivered throughWorkplace Misconduct Investigations
Assess the transactions and conduct involved, and review the conditions for recognising sales and releasing commissions.